FRANCE MÉTROPOLITAINE & DOM-TOM
All orders for France & European market are sent via Colissimo or DHL Express Worldwide . After placing an order, you will receive a confirmation email including your order number and the list of items purchased.
All orders placed on working days from Monday through Friday, will begin processing on the same day and will ship within 48 hours, pending availability and payment verification. Product delivery will take between 2 to 3 days in France and 3 to 5 working days outside France.
Please note that holidays and peak sales times may alter your shipment time. Tracking information will be updated after your order has shipped.
All international packages are sent via FedEx International Priority or DHL Express Worldwide. Both shipping providers feature tracking and gets orders to all major markets in 3-5 business days.
Transportation cost will be featured while purchase. Duties and taxes vary by country, and customers are responsible for any customs or duties that may be assessed by their country when the package arrives. We do not accept responsibility for orders not accepted due to failure to pay duties and taxes.
If the Import Fees on an international package are not paid upon receipt, the package will be returned to us. If the shipment is refused, the package is undeliverable, or the Import Fees are not paid, you will be responsible for the original shipping charges as well as the return shipping and Import Fees.
If for any reason you are not satisfied, lehvallée accepts domestic returns of unworn, unwashed, undamaged merchandise with all tags attached, for a refund within 14 days of purchase.
Customers will be notified via e-mail when the return has been processed and credited to the original purchaser’s credit card. Refunds can only be issued in the form of original payment. Shipping costs are non-refundable.